Tru By Hilton Hershey Chocolate Avenue

We stayed at Tru by Hilton while visiting Hershey Park, and it was the perfect choice for our family trip! From the very beginning, the staff made our visit smooth and enjoyable. When I called to confirm our reservations, Steve went above and beyond to ensure that our family rooms were located on the same floor, which made things so much easier for us. At check-in, David at the front desk was incredibly helpful and welcoming. He not only made us feel at home, but also gave excellent suggestions on where to eat locally and even recommended great options for Uber Eats delivery. His friendliness and knowledge of the area really made a difference in our stay. The hotel was very kid-friendly, which was perfect for our Hershey adventure. The kids loved the two foosball tables and the clean, well-maintained pool. The rooms were spotless, comfortable, and modern—everything we needed to relax after a full day at the park. The breakfast was fresh and satisfying, and we especially loved having coffee available all day, which was a great perk for parents! Overall, the staff’s attentiveness, the cleanliness of the hotel, and the family-friendly atmosphere made this stay outstanding. We would definitely return and highly recommend this Tru by Hilton to other Hershey Park visitors!

We were in town for our sons hockey tournament. Front desk clerk was very informative on places to eat, who delivered to hotel. Did his best to make sure our room was close to our son & his family. I do not remember front desk clerk’s name however, he went above to make our stay very pleasant. The woman in cafeteria was amazing also! She went out of her way to educate our grandson on how the pancake machine worked . He is a very curious child and she took the time to educate and make him happy! Breakfast area well stocked and very clean. She was working alone from what I saw . First time in a long time had such friendly staff that actually cared about their customers & took pride in their jobs! Hard to find good employees today! If I were your company I would provide them with a raise or at least a nice bonus to show your appreciation to make your customers feel welcomed and cared about!!! We are from NJ and visit Hershey PA a lot! Hotel Little more expensive than others in area however, to have peace of mind that it’s clean and a staff that makes you feel welcome is worth the extra money!! Only issue we had was there was only one elevator working. Had to wait a bit for it to get to our floor. Things happen and it was the weekend so no points taken off for that.

The staff was exceptional. Quality comes to mind when talking about just the care for and non bias approach to servicing our needs. Would highly recommend to any1 asking about Hilton or hotel stays. Thank you to the crew working days and nights of 7/19 through the morning of 7/21/2024 All Star staff!!!

It's a great location if you're going to Hershey. The Staff overall was great to interact with. Free breakfast is always a good thing I think the one girl who runs the breakfast gets overwhelmed at times but i noticed multiple front desk team members helping her at times. Pool and fitness Room were also a plus.

It's in a great location- near many attractions. We liked the complimentary tea/coffee that was replenished through out the day, which you could grab at your leisure. We like the snacks and adult beverages you could purchase as well. The room was clean, and the bathroom was stocked with fresh towels and additional amenities. One last thing- we were able to plug in our phone charging cords right into the outlet.